To help resolve technical issues with MCPS-distributed Chromebooks, users can call the Parent Service Desk Helpline.
- Helpline Phone: 352.867.2100
- Helpline Hours: Monday – Friday, 7:30AM - 4:30PM
(Wait times can vary).
Please note: Helpline technicians cannot resolve issues with Internet connections or student passwords.
Marion County Public Schools may record online classroom sessions utilizing third-party platforms (Zoom, Google Classroom, etc.). These recordings will only be used for educational purposes and may be shared on other learning platforms. If you do not want your child’s image or identifying information recorded, utilize your device/platform controls to stop the camera feed from your device.