Where Education Meets Experience!
Technical Prep Programs (Articulates with the College of Central Florida)
This program is ideal for students interested in computer industry technical support and help desk careers and is designed to prepare students for employment as an Information Technology Assistant, Help Desk Support Assistant, Help Desk Specialist (Help Desk Technician), and Help Desk Analyst. This program offers a broad foundation of knowledge and skills to prepare students for employment in PC support services positions. Students will also be exposed to gaming simulation and design skills throughout this program. Students pursue MTA®, Comptia A+, Comptia Network +, Comptia Security + certifications, along with Microsoft MOS® and MOM® industry certifications. The content includes software applications and operating systems including the use of advanced software/system features and programs; electronic communication via the Internet; hardware and software choices and installation; integration techniques to enhance projects; and preventative hardware maintenance. This program focuses on broad, transferable skills and stresses understanding and demonstration of the following elements of the Technical support services industry: planning; management; finance; technical and production skills; underlying principles of technology; labor issues; community issues; and health, safety, and environmental issues.
Come see IT in action! https://youtu.be/XheafNPPA9U
Career Pathway students (completing a CTE Program of Study with 3 or more CTE courses in a program) may receive articulated college credits toward an Associate in Science (A.S.) degree at CFCC when the courses are successfully completed with a minimum grade of a B and pass an assessment, industry certification for credit. Students must complete 3 credits within the program with a 3.0 or higher.
Technical Support Services: 12 credit hours
Administrative Assistant: 9 credit hours
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Information Technology
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